Et Cetera Distribution Limited – Terms and Conditions
The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you for products purchased from our web site. Please read these terms and conditions carefully.
These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these.
Et Cetera Distribution Limited contact details
We are Et Cetera Distribution Limited, a company registered in England and Wales under number
5656773.
Our registered office is
1 Lôn Pen y Graig
Meliden
Prestatyn
LL19 8ND
You can telephone us on 0161 456 7597.
Outside UK tel: +44 161 456 7597
For any support queries on products supplied by Et Cetera Distribution please contact us on 0161 456 7597 or at sales@etcetera.co.uk.
Purchasing from Et Cetera Distribution Limited
By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details other than stated in our privacy policy and you may ask that your details be removed from our system by writing to the address above.
We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact us immediately on 0161 456 7597 or sales@etcetera.co.uk stating your order number name and postcode. If possible please do this before we confirm your order.
If you order software from us you will also be bound by the terms of the software licence supplied with the product.
Prices are checked regularly however if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed.
All prices on our website are in UK pounds (sterling) and are inclusive of VAT unless stated otherwise but exclusive of delivery charges which will be payable as indicated at the time of placing your order.
Many of the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products and keep such specifications 100% up to date. All drawings, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. However, if you buy goods, which have an unsuitable specification which was not apparent from our website, we will accept the return of the goods if in new condition with all original packaging and documentation and refund any money paid for the goods.
Other information
We may not keep a copy of these Terms and Conditions and your order and so we advise you to print a copy of them for your information in the future.
English law shall govern any contract between you and us and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contacts between us shall be made or conducted in the English language.
If you have a credit account with us payment is due 30 days after the date of our invoice and we may charge interest for late payment calculated daily at 4% above Royal Bank of Scotland base rate both before and after Judgement.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.
If you are a consumer within the UK (and not a business) you have the right, in addition to your other rights, to cancel the contract and receive a refund other than for software products which have been unsealed by you or recording media which has been used. You must inform us in writing of your desire to cancel within fourteen working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey. Alternatively, for goods at a UK address, you can arrange for us to collect the goods within 14 days of cancelling this contract, you must specify where and on what date the goods can be collected, (Monday-Friday between 9.00 – 4.30pm) collection costs will be charged to you. If you have not returned the goods within 14 days of cancellation, your right to cancel will be void.
Information on how to exercise this right will be provided with the delivery, or in an e-mail prior to delivery.
This is important. Please read carefully
If you are a consumer (and not a business) you have the right to cancel this contract for the purchase of products, other than Software that has been opened or downloaded, or recording media which has been opened or downloaded and/or used and without penalty. The right to cancel only applies to goods shipped within the UK. Please note we are unable to accept returns where the software has been installed or where a license code has been issues. If you are unsure as to which version of any software package will be suitable for you, please contact us for advice.
If you wish to cancel this contract, please write to Contract cancellation, Et Cetera Distribution Limited, 50 Manor Road, Bramhall, Stockport, Cheshire, SK7 3LY. To cancel this contract you must give us notice within 7 working days starting on the day after the day you receive the goods from us.
We shall refund the total amount of money paid by you for the goods, less any delivery costs, within 30 days starting with the day on which we receive a notice of cancellation in writing from you, providing the goods have been received by us and are in mint condition.
We would remind you that once you have notified us of your desire to cancel the contract there is a legal requirement for you to take good care of the goods. You must return the goods to us at your cost to the relevant address below and we advise you to ensure the goods are adequately insured during any return journey. If you have not returned the goods within 14 days of cancellation, your right to cancel will be void.
Returns to:
Et Cetera Distribution Limited,
1 Lôn Pen y Graig
Meliden
Prestatyn
LL19 8ND
We advise you to print and keep safe a copy of these Terms and Conditions.