Q: Is this price for real? What’s the catch?
A: It is for real and there’s no catch. We are simply clearing stock of the old version behalf of Roland UK

Q: Is the boxed Sonar 8.5 Producer missing content or a cut down/academic version?
A: No. It is the full retail boxed version of Sonar 8.5 Producer. It includes all plugins, content and a printed manual.

Q: What languages are available in Sonar 8.5 Producer and X1 Producer?
A: Both products can be installed using the English, German or French languages.

Q: Is the Sonar X1 Producer download missing content or a cut down/academic version?
A: No. It includes all plugins, content and a digital manual.

Q: Cakewalks website claims the free Sonar X1 Producer offer ended on 30th December
A: The offer has been extended.

Q: What size is the download?
A: 14GB broken up in to 3GB and lower chunks.

Q: Do I qualify for the free Digital Sound Factory offer on Cakewalks website?
A: No. The Digital Sound Factory offer is for paid upgrades only. There’s only so much Cakewalk are willing to give for free!

Q: Help! I can’t find my free Sonar X1 Producer download.
A:

• Register your Sonar 8.5 Producer serial number HERE.
• Wait 1 hour for your registration to be processed. If you do not your order will fail.
• Click Search then “Search by Keyword” box type “Free SONAR X1 Producer” click submit.
• Search results shows: Free SONAR X1 Producer Upgrade from SONAR 8.5 Producer (registered between Nov 1st and Dec 31st) £0.00.
• Ignore the message re the dates and click on the link anyway.
• Add the product to shopping basket with zero cost.
• Proceed to checkout, price remains at £0.
• Receive download instructions.

Q: When I try to claim my free X1 on Cakewalks website I get the message "An item in your cart requires further validation: SONAR X1 Producer Upgrade from SONAR 8.5 Producer Free Download Please contact customer service to validate your purchase history ". What do I do?
A: Email the full name and email address you registered your Sonar 8.5 Producer with to support@etcetera.co.uk and we will fix it.

Any problems contact our support team HERE