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Technical
Support
Having problems with one of our products?
Try these steps:
1) Make sure you have followed the instructions
for your product carefully. It's always worth
reading them again just in case you've missed
something.
2) Using the links below, go to the products manufactures website and download
the latest patches and updates for your product. This alone solves most problems.
3) Using the links below, go to the products manufactures
website FAQ section for your product. You will find
all common questions are answered there.
4) If your products manufacturer has a UK telephone number, give them a call.
All our product support numbers are national rate not premium!
5) Still no luck? Get in touch with us and we'll do our best to solve your
problems as quickly as possible.
Et Cetera Support Department is open Monday
to Friday from 9:45am to 5:15pm
Tel: 01706 285650
Email: support@etcetera.co.uk
Note to Finale users.
Et Cetera no longer deals with the Finale product
range.
For UK Finale support please contact Music Sales on 01284 702600
Manufacturer
Support
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Support including patches, updates, tips for:
Mixcraft, CD/DVD Label Maker etc
can be found here:
http://www.acoustica.com/support/index.htm
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Tel: 01792 702701
Support including patches, updates, tips for:
Music Creator, Home Studio, Guitar
Tracks, Pyro, SONAR etc can be
found here:
http://www.cakewalk.com/Support/
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Tel: 01792 702701
Support including patches, updates, tips for:
UA25EX, UA-4FX and UA-1G etc
can be found here:
http://www.roland.co.uk/articles/default.aspx?c=4 |
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Email: EMU.Support@customercare.creative.com
Support including patches, updates, tips for:
E-MU All Products
Can be found
here:
http://www.emu.com/support
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Support including patches, updates, tips for:
FL Studio All Versions
Can be found here:
http://www.flstudio.com |
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Support including
patches, updates, tips for:
GPO, Big Band etc
products here:
http://www.garritan.com/support.html
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Support including patches, updates, tips for:
Music Ace series All Versions
can be found here:
http://www.harmonicvision.com/techsupport/index.htm |
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Tel : 08450 800942
Support including patches, updates, tips for:
DJ Console All Versions
can be found here:
http://ts.hercules.com/eng/index.php
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Support including patches, updates, tips for:
Marc, Trace, Seraph etc
can be found here:
http://www.marian.de/en/support |
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Support including patches, updates, tips for VFX, Cross, DVS etc can be found here:
http://mixvibes.com/support/ |
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Support including patches, updates, tips etc. for MyVoice can be found here:
http://www.mu-technologies.com/ |
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Support including patches, updates, tips etc. for MyVoice can be found here:
http://www.prodipe.com/en/support/technical-support |
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Support
including patches, updates, tips
etc. for all PG Music products: Band-in-a-Box,
PowerTracks etc. can be found
here:
http://www.pgmusic.com/support.htm
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Tel
: 01923 438845
Support including patches, updates, tips etc. for all Tascam
products can be found here:
http://www.tascam.de/en/index.html
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Support
including patches, updates, tips
etc. for all Turtle Beach products: Audio
Advantage etc. can
be found here:
http://turtlebeach.com/support/
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Support forum for G2M and B2M can be found here:
http://www.sonuus.com/forum/ |
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General
Forums
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Sound
on Sound have one of
the best forums for getting help from
fellow musicians and software owners |
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